Refund Policy
Section 1: Eligibility for Refunds
We offer refunds for purchases made on our website under specific conditions. To be eligible for a refund, the request must be made within 7 days of the original purchase. The refund will be considered if:
You did not receive the service or package as described.
There was a technical issue from our end that prevented delivery of service.
You were wrongly charged or billed.
Section 2: Non-Refundable Cases
Refunds will not be processed in the following situations:
If the service/package has already been used or partially consumed.
If the refund request is made after 7 days of purchase.
If the service was denied due to a violation of our terms and conditions.
Section 3: Process for Requesting a Refund
To request a refund, please contact our support team at deepbuildwell@gmail.com with the following information:
Full name
Order ID
Date of purchase
Reason for refund request
Our team will review your request within 3-5 business days and get back to you with a resolution.
Section 4: Mode of Refund
If approved, your refund will be processed via the original method of payment. It may take 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider.
Section 5: Changes to Refund Policy
We reserve the right to update or modify our refund policy at any time. Any changes will be posted on this page and take effect immediately upon update.